Privacy Policy

Gambling with responsibility

Last updated: 17/2/2023

Please read this information carefully for your own benefit.

[Betcoco.com] is operated by Coco Loco Holdings NV having its office at Abraham de Veerstraat 9

Willemstad, Curacao. Company Registration number 162531

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following

conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular

or in plural.

Definitions

For the purposes of these Terms and Conditions:

- Account means a unique account created for You to access our Service or parts of our Service.

- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Curacao Co

- Service refers to the Website.

- Website refers to [Betcoco.com]

- You means the individual accessing or using the Service, or the company, or other legal entity on

behalf of which such individual is accessing or using the Service, as applicable.

Responsible Gambling and Self Exclusion

Responsible Gambling

Gambling means for the majority of our Users, entertainment, fun and excitement. But we also know

that for some of our Users gambling has negative side effects. In the medical science is pathologic

gambling since many years as serious sickness recognized.

Since our first day we think about this problematic and try out best to help. Under “Responsible

Gambling” We understand multiple steps of measures, with which a gambling provider can help to

lower the possibility of negative side effects appearing. -In case they already appear we also try to take

active steps against them.

The most important instrument against negative side effects from gambling are knowledge and

education about the risks of gambling too support our Users self-control in order to make sure they do

not suffer from negative side effects.

Information and contact

Our Support will help you via email at all time without any additional costs for you:

email: [email protected]

Our Support will of course not give out any information about You without Your consent to anyone else

In addition you also can take a self-test, if You are already gambling addicted at:

https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/

And you can also find additional information about gambling addictions at:

https://www.begambleaware.org/safer-gambling/

Helpful hints for responsible gambling at [Betcoco.com]

We recommend you think about the following hints, before gambling in order to insure gambling stays

fun for You and without any negative side effects:

Set yourself a deposit limit:

Before you start to gambling think about how much you can afford to gamble with according

to Your financial situation. Play with amounts which are for fun and for Your entertainment

Do not try to win back a loss at every cost:

Try to not take to huge risks to win back what You lost before at any cost. Play for

Entertainment and not to earn money.

Set yourself a time limit:

Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with

your other hobbies and not be Your only hobby.

Play smart:

It is smarter to not play, when You are extremely stressed, depressed or under to much

pressure. Also do not play when you are under the influence of Medications, Drugs or Alcohol.

Take breaks:

You should take breaks when You notice, that You get tired or can´t concentrate anymore

Only one account:

To make it easier to have an overview how much time and money You spend on gambling it is

highly advised to not create more than one Account per Person.

Minor Protection

To use our Service, You have to be 18 years or older. To avoid abuse, keep Your login data save from

any minors near You.

Principally we recommend a filter program to avoid minors, especially children, to access any context

on the internet, which is not healthy for them.

For parents we can recommend a list of internet filters, to support them, from keeping their children

from any context, which was not made for them:

https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

Self-Exclusion:

In case You are diagnosed with a gambling addiction or try to stay away from gambling for a different

reason, we want to assist you to stay away from anything, that does nothing good for you. “SelfExclusion” means, that You exclude yourself, out of Your own choice, from all gambling services. This exclusion cannot be undone for a set amount of time. If you wish to self-exclude yourself from

gambling, please message our support and give them a time span between 6 months and 5 years. They

also will explain you all future steps and what is needed from you.

email: [email protected]

Please keep in mind that Self Exclusion is permanent for the set time span and will not be undone for

your own protection.

During Self Exclusion you are not allowed to create a new Account and every attempt to create a new

Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent

ban of your original account.